How can I cancel my membership?
There are lots of easy and convenient ways to cancel your membership. The information you will need is the name of the billing company you joined with as well as the original email stating the subscription or member ID and possibly your credit card number.
With this information you can navigate to the appropriate billing company's cancellation website and cancel your membership or call the number:
NOTE: You should cancel at least 24 hours ahead of the schedule billing date (Date/Time will be in EST) so that there is enough time to process your cancellation.
------------
CREDIT CARDS (epoch, netbilling, ccbill, eurobill)
------------
If you joined and were billed by EPOCH, please cancel at https://epoch.com - or call from the US: 800-893-8871 or internationally: +1-310-664-5810
If you joined and were billed by NETBILLING, please cancel at http://www.brutalbucks.com/netbilling/cancel.php - or call from the US: 866-631-1682 or internationally: 661-621-9625
If you joined and were billed by CCBILL, please cancel at https://support.ccbill.com - or call from the US: 888-596-9279 or internationally: +1-480-449-7751
If you joined and were billed by EUROBILL, please cancel at http://www.eurobill.com - or call the international number at +49 (0) 2238 4718-0
---------------------
CHECKING BANK ACCOUNT (wts, achdebit)
---------------------
If you joined via online check by WTS/ACHDEBIT, please cancel at http://www.wtsbank.com/members - or call from the US: 1-800-717-7476
-----------------------
European Debit / Lastschrift
---------------------
If you joined via European Debit / Lastschrift
then please click here for European Debit / Lastschrift support
---------------------
PHONE BILLING (gxbill)
---------------------
If you joined via GXBILL pay by phone, visit customer support at http://www.gxbill.com/customersupport.html
-----------------------
A Note on Chargebacks and Fraudulent Transactions:
All chargebacks are thoroughly investigated and may add you to a blacklist with our processor which will complicate future online purchases. If you have made the purchase, do not call your bank. Denying a purchase that you have made is illegal and will result in an investigation which can lead to heavy fines or other legal action toward you. Your credit rating can be affected by false claims of fraud. If you have any questions or concerns, please contact us to clarify the matter.
If you have trouble cancelling please call the Billing company or email us by clicking contact us, providing as much information as possible so we can locate your membership.
After you've cancelled, you’ll still have access to the website for the entire time you paid for until the billing cycle ends. Cancelling your account simply stops the reoccurence of future charges. The access is not cancelled immediately upon cancellation. Website access will be denied only after your paid access period has ended.
We hope that you enjoyed the site(s) and that you will return and rejoin some of our sites in the future. We would appreciate it if you would contact us and give us some feedback on WHY you cancelled and HOW we can IMPROVE our sites, content and service.